The C Word

So Gordon has said the 'C word'.  Now the process will begin based on the question facing Local Authority Chief Executives and other public sector Chief Officers…..  ‘how do I deliver the same service for less money?’  Neat trick if you can pull it off.  There's a saying, "carry on doing what you’ve always done and you’ll always get what you always had".  So, CX's will need to change the game in order to handle this Earthquake.  Hmmm, interesting.