So Gordon has said the 'C word'.  Now the process will begin based on the question facing Local Authority Chief Executives and other public sector Chief Officers…..  ‘how do I deliver the same service for less money?’  Neat trick if you can pull it off.  There's a saying, "carry on doing what you’ve always done and you’ll always get what you always had".  So, CX's will need to change the game in order to handle this Earthquake.  Hmmm, interesting.

So, there's £175 billion being spent every year in the UK's public sector, by hundreds of different buying departments of different types, sizes, ability and in different places around the country.  There are tens of thousands of framework deals to choose from - varying in quality, they are difficult to access and not always that relevant to the needs of the purchaser.   That’s OK, 'UK plc' always muddles through with some great practices and some rubbish ones – we’ll be fine.  Fine that is until budgets are cut by 25% accompanied by the challenge to deliver the same or more service.    Two opposing forces or 'tectonic plates', gliding into each other, that looks like a potential earthquake to me.